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Walmart second to Amazon as America’s favorite online retailer
A survey of consumers conducted by the National Retail Federation and published in the trade group’s September issue of Stores placed Walmart second on a list of the nation’s favorite e-commerce retailers, an encouraging sign given the company’s efforts to drive digital growth.
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Study: Retailers lacking in store associates, price and checkout experience
Ann Arbor, Mich. -- Retailers’ strides toward satisfying their customers was the subject of a survey conducted by CFI Group, which found that retailers' physical store and online presence were meeting consumer expectations, but store associates, price and checkout are areas needing improvement.