Retail

Reston, Va. -- Online shoppers in the U.S. lead the world in customer satisfaction. According to the latest UPS Pulse of the Online Shopper report released in conjunction with comScore, Inc., shoppers in the U.S. are the most satisfied with online shopping experiences at 83%, while consumers in the Asia Pacific are least satisfied at only 50%.

Mobile commerce leader Shopgate has unveiled a new flexible pricing model that enables online merchants to set their own pricing for Shopgate's m-commerce solutions. 

The new pricing allows e-commerce stores to customize their minimum contract period, fees and mobile integration to conveniently enter a rapidly growing mobile shopping market.

Suffern, N.Y. -- Ascena Retail Group’s adjusted fiscal fourth-quarter profit exceeded Wall Street estimates, driven by strong same-store sales at its Lane Bryant division.

Looking ahead, the company, whose brands include Justice, Lane Bryant, Maurices, Dressbarn and Catherines, said it plans to open approximately 180 to 190 stores and close 115 to 125 stores.

Ascena’s net income jumped to $29.8 million for the quarter that ended July 27, compared with net income of $1.6 million in its fourth quarter last year.

As might be expected from a retail chain that serves as an extension of a technology brand, Microsoft stores are sleek and futuristic. Store layout is open and interactive, with a wide variety of opportunities for shoppers to engage with technology. However, customer-facing technology is limited to products on display, without IT features such as self-service kiosks or electronic shelf labels that can be found at many other stores.

Interactive Promotional Display

Irvine, Calif. – Tilly’s, Inc. has partnered with Thanx Media to host and manage its Oracle Endeca implementation. Tilly’s worked closely with Thanx to select and implement the best solution to meet its goals of improved search engine optimization (SEO), site search, and product merchandising within site search results.

Hill's Science Diet has embarked on a Vets Know Best tour as part of a marketing campaign showcasing the brand’s revamped formulas and packaging for many of its pet foods. 

Minneapolis – Target Corp. is rolling out its Target Ticket digital video service nationwide. The service allows users to download and view digital video content on their personal digital devices and channels.

Columbia Sportswear Company, a leading manufacturer of active outdoor apparel, footwear, accessories and equipment, has appointed Franco Fogliato as SVP of Europe, reporting directly to president and CEO Tim Boyle, effective Nov. 4.

Fogliato will be responsible for establishing and executing sales, distribution and marketing strategies for the company’s Columbia Sportswear, Mountain Hardwear and Sorel brands, sold through more than 5,000 wholesale customers across Europe.