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Survey: 41% of consumers actively using mobile apps while shopping
Ann Arbor, Mich. -- The use of mobile applications for shopping purposes doubled in the past year, with 41% of consumers actively using mobile apps while shopping, according to CFI Group’s Retail Satisfaction Barometer survey.
The study found that 67% of 18-34 year-olds use mobile apps during their shopping experience. While Millennials are typically the focus of retailers' mobile efforts, most consumers of all ages indicated that they have two to four shopping apps installed, proving that mobile isn't a generational-only trend.
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Management shake-up at Signet Jewelers; Zale CEO Killion resigns
Hamilton, Bermuda -- Signet Jewelers Ltd. on Tuesday announced that Theo Killion, CEO and president of its newly acquired Zale division, has resigned, effective July 31.
Killion had been tapped to lead Zale as a separate division within the company, Signet said when the deal closed in late May. George Murray, Signet's current chief integration management officer, has been promoted to president of the Zale division and will succeed Killion upon his departure.