Retail

A new survey indicates millennial shopping habits are more complex than they are often given credit for.

The nation’s largest bridal retailer is focusing its customer service efforts on mobile messaging.

With the California Consumer Privacy Act now in effect, it’s a must that merchants and retailers get fully compliant or face consequences in the form of steep fines and damaged reputations.

A Midwest discount chain is cutting down on in-store food waste with a promotional app.

Amazon is reportedly moving forward with palm-scanning technology designed to enable automatic in-store payment.

Starbucks is launching an ambitious initiative to give more than it takes from the planet.

Sally Beauty Holdings Inc. has made two key appointments as it works to expand its digital capabilities.

Experiential retail remains top of mind as brands continue to experiment with new store concepts.