Human Resources

Retail cloud technology deployments have been getting a lot of attention lately. However, the most publicized retail uses of cloud technology tend to be flashy, front-end implementations. For example, cloud platforms are frequently deployed to support the seamless customer experience that underpins omnichannel retail strategies. But the cloud is not just suited to running customer-facing systems. Cloud technology can also serve as an ideal platform for back-end systems and functions, such as workforce management.

The recent KronosWorks 2015 conference was held in Las Vegas, a city built on taking chances. However, increasing automation of workforce management tasks is helping retailers remove the risk from activities such as scheduling, staffing and hiring.

Here are three hot automation trends highlighted at KronosWorks that are helping retailers win the workforce management game.

There has been a bit of controversy lately regarding Urban Outfitters’ recent request that some of their salaried employees “volunteer” to fill normally hourly roles in fulfillment centers and retail outlets.

June 2, 2015: David Brandon is named chairman and CEO, effective July 1, succeeding the retiring Antonio Urcelay.

November 2013: Former Walmart executive Hank Mullany is named president of Toys “R” Us, U.S.

October 2013: 17-year Toys “R” Us veteran Antonio Urcelay is named chairman and CEO after serving in an interim role for five months.

Lowe’s has a new chief marketing officer and a new senior vice president of strategy, insights and planning.

It appears that Abercrombie & Fitch Co. is starting to making progress in its turnaround efforts.

Helped by a less promotional stance and cost cuts, the teen retailer saw its profit more than double in its third quarter as it beat expectations. But similar to many other retailers, Abercrombie struck a cautious note and said it expects fourth-quarter same-store sales to be about flat.

Destination XL says it is on pace to open its 175th store next year as the big and tall retailer also posted a jump in same-store sales and filled a newly created position with a veteran from Genesco.

For the third quarter ended Oct. 31, same store sales at the company increased 4.3%. Destination XL also narrowed its loss to $5.47 million, or 11 cents a share. In the previous year period, the company reported a loss of $6.28 million, or 13 cents a share.

Francesca's has lost its chief financial adviser just weeks after naming a new head merchant and a new senior marketing executive.

The Texas-based company announced that CFO Mark Vendetti has resigned from the company effective Dec. 4. Cindy Thomassee, Francesca's current VP of accounting, has been appointed to the role of interim CFO and will report directly to CEO Michael W. Barnes while the company conducts a search for a CFO.