Handing belligerent customers – with better customer serviceWe’ve all seen videos of customers being abusive to airline personnel, in grocery stores, in banks, and … also, bad customer service examples are everywhere. Wendy’s in new franchise initiative to attract underrepresented populationsThe Wendy's Company is launching a new franchise recruitment initiative aimed at increasing restaurant ownership among “underrepresented populations.” Chicken Salad Chick ramping up expansion in 2022 Chicken Salad Chick is on a roll. Canadian seafood chain expands to U.S. with enterprise platform The Captain’s Boil is supporting franchise growth in the U.S. with a full suite of front- and back-end solutions. Robots, robots everywhere – especially in the store Robotic innovation continues spreading across the retail enterprise – popping up to automate an increasing variety of tasks. Consumers placing food delivery orders say ‘hold the fee’ A new survey indicates that consumers appreciate online food delivery, but are less keen on the fees that go with it. SPECS adds real estate track for retail executives Chain Store Age is expanding the industry-leading education program at its annual SPECS event with a track dedicated to the challenges and opportunities facing retail real estate professionals. Prime seafood restaurant is set to open a second New Jersey location at… Eddie V’s, a top-quality seafood restaurant with locations in Austin, Palm Desert, and Fort Lauderdale, will soon be serving southern New Jersey. Kroger expands ghost kitchen rollout to Houston The Kroger Co. isn’t scared of bringing its new ghost kitchen format to new markets. Bull riding, beer-drinking, and barbecue comes under one roof in Huntsville Professional bull riders round ‘em up, Lockhart Smokehouse cooks ‘em up, and now the two have formed a professional partnership in Alabama. First Previous 155 156 157 158 159 Next Last
