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Checkers and Rally’s team with JobApp to drive operational efficiencies
Bloomfield Hills, Mich. -- Talent management technology-provider JobApp Network said that Checkers Drive-In Restaurants is utilizing its services to up its talent quotient and reduce turnover.
According to JobApp, after less than nine months of utilizing its core talent acquisition solution, Checkers’ own internal analysis showed a 40.9% reduction in restaurant team member turnover. And, said JobApp, turnover results from the team members at JobApp restaurants were significantly better compared to Checkers’ control group restaurants.
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Survey: Sam's Club and Publix tops in customer experience
Waban, Mass. -- Research results released Tuesday by Temkin Group, which rates the customer experience of 206 large companies across 18 industries, showed that only eight companies deliver excellent customer experience: Sam's Club and Publix led the pack, followed by Starbucks, Subway, Chick-fil-A, Aldi, Winn-Dixie, H.E.B., and credit unions.
According to the 2012 Temkin Experience Ratings, in its second year, 76 companies (37% of the total) earned "poor" or "very poor" ratings.