Hospitality

TORONTO — Canadians who need an extra jolt to get through shopping at Target will get some help via Starbucks. Target Canada and Starbucks Coffee Canada have agreed to open Starbucks licensed stores inside most of the 125 to 135 stores that Target plans to open in the region.

Waban, Mass. -- Research results released Tuesday by Temkin Group, which rates the customer experience of 206 large companies across 18 industries, showed that only eight companies deliver excellent customer experience: Sam's Club and Publix led the pack, followed by Starbucks, Subway, Chick-fil-A, Aldi, Winn-Dixie, H.E.B., and credit unions.

According to the 2012 Temkin Experience Ratings, in its second year, 76 companies (37% of the total) earned "poor" or "very poor" ratings.

Chicago -- General Growth Properties and Italian restaurant chain Buca di Beppo announced Tuesday the scheduled opening of 10 Buca di Beppo restaurants set to open at various properties within the GGP mall portfolio during late summer 2012.

The multi-restaurant deal marks a significant expansion of the Buca di Beppo restaurant group. New mall locations include Governor’s Square Mall in Tallahassee, Fla., August (Ga.) Mall, Oakwood Center in New Orleans and Town East Mall in Dallas.

Bloomfield Hills, Mich. -- Talent management technology-provider JobApp Network said that Checkers Drive-In Restaurants is utilizing its services to up its talent quotient and reduce turnover.

According to JobApp, after less than nine months of utilizing its core talent acquisition solution, Checkers’ own internal analysis showed a 40.9% reduction in restaurant team member turnover. And, said JobApp, turnover results from the team members at JobApp restaurants were significantly better compared to Checkers’ control group restaurants.

A lineup of five new retailers will be opening at Westchester’s Ridge Hill in early spring, according to the New York City-area project’s developer Forest City Ratner Cos.

Victoria’s Secret, Bath & Body Works, White House | Black Market, The Limited and Vera Bradley will open around the same time as Lord & Taylor, slated to debut in mid-April.

Atlanta -- Arby’s Restaurant Group said Friday that it has selected service provider BIAS Corp., based in Atlanta, to implement all of the needed Oracle applications and infrastructure. BIAS will serve as Arby’s long-term partner to provide EBS application managed services and support.

New York City -- The latest jewel in the portfolio of Mexican department store operator Liverpool took top honors in Chain Store Age’s 30th annual Retail Store of the Year design competition. The company’s 319,000-sq.-ft. store in the Mexico City suburb of Interlomas was named Store of the Year and was also the winning entry in the Department Store category.

Here is a complete list of the winning projects, all of which will be featured in the March issue of Chain Store Age and reviewed at its annual SPECS Conference:

New York City -- San Francisco’s Board of Supervisors on Tuesday approved a proposal to expand the city’s bag on plastic bags from grocery stores and pharmacies to all retailers, including restaurants.

The expanded regulations also call for customers to pay a 10-cent surcharge for paper bags at the point of purchase. The businesses charging the fee will keep the money to use how they see fit.