Commentary: The Next Normal as Retail Faces Shifting Expectations Include the human factor in your post-pandemic technology plansAs retailers prepare for an increasingly technocentric “new normal” following COVID-19, they should design strategies around consumer behavior. Expert Insight: The ‘New Next’ for Retail In early 2020, retail was predictable. Canada’s Simons optimizes styles and colors with AI Simons is leveraging artificial intelligence (AI) to minimize inventory costs while supporting omnichannel growth. Walgreens adds advance ordering to drive-thru pickup Walgreens is offering more items at its pharmacy drive-thrus and streamlining the shopping process. Denny’s expands into grocery, meal kits as COVID-19 continues Another fast-casual retailer is finding new ways to sell its ingredients as dine-in service remains banned in much of the U.S. Expert Analysis: Big Ideas in Time of Crisis If you operate a retail business, your world just changed forever. Nielsen: Sales are skyrocketing in these categories due to COVID-19 Consumer demand for key products is rising well into three-digit growth rates compared to 2019. Exclusive Q&A: Navigating COVID-19 distribution issues Retailers experiencing product shortages in the wake of the COVID-19 pandemic need to use patience and strategy. CSA Exclusive: COVID-19 impacts retailers on products, personalization, people A closer look at the recent Chain Store Age COVID-19 survey reveals some very specific areas where the pandemic is disrupting operations. First Previous 56 57 58 59 60 Next Last