Quick-service retailers steer toward innovation at the drive-thruDrive-through ordering has been around since the 1930s, but quick-service chains are upgrading this time-tested service with 21st century technology. CSA Q&A: Save A Lot streamlines training with mobile ‘microbursts’A discount grocer is ensuring compliance with COVID-19 protocols and standard operating procedures with real-time mobile training. CSA Exclusive: Korn Ferry talks about leading teams in a ‘new normal’ Efficiently managing teams in an evolving, unpredictable landscape is more important than ever. It also can be a challenge. CSA Q&A: How to have a digital, extended and disruption-free holiday The 2020 holiday season will require retailers to prepare for early surges in omnichannel shopping and demand spikes. On-demand delivery platforms evolve into new roles Third-party online delivery specialists are diversifying their offerings of goods and services. Retail 2021: Key Actions to Survive and Thrive It’s clear that 2020 has been one of the most challenging years that the retail industry has ever faced. What Retailers Should Expect This Holiday Season The COVID-19 pandemic overturned many of last year’s forecasts and expectations in almost every industry but especially within retail. Staffing Up for the COVID Holidays: How Retailers Should Prepare Because of COVID-19, this will be a year of shifts. Everything is becoming a digital storefront The notion of “omnichannel” retail keeps expanding to include new customer touchpoints. Hurricane Season Wrap-Up: Reducing Environmental Harm, Regulatory Penalties Hurricane season, which concludes at the end of November each year, can bring forth devastating harm and damage to retailers across the country. Halloween is coming – banish these ‘monsters’ from your supply chain The spooky time of year is here, and your supply chain is not immune to being haunted by hobgoblins of technological inefficiency, opaqueness, and obsolescence. Commentary: Reverse the Bullwhip Effect As the global pandemic continues to affect the retail industry, retailers and store operators must stay ahead of the curve to stay afloat. First Previous 48 49 50 51 52 Next Last