How AI, mobile devices and deals helped Cyber Week 2025 break recordsThe 2025 edition of Cyber Week was the most successful yet. Customers want to provide real input, not simulated feedbackShoppers express reservations about being digitally replicated by retailers to streamline the process of collecting feedback for personalization. Here’s how brands can drive loyalty via the supply chain Certain supply chain practices can help brands develop and maintain customer loyalty. Big Brand Tire & Service optimizes replenishment A tire and automotive services retailer is transforming how it replenishes stock across its stores and distribution centers. Retailers see Agentic AI as critical for pricing, but lack plans Most retailers think agentic AI will be a necessary component for competitive pricing, but preparations lag awareness. Albertsons rolls out Agentic AI shopping assistant Albertsons Companies Inc. wants to cut the time it takes to shop for groceries down to as little as four minutes. Tom Ford Fashion offers remote virtual eyewear try-on A fashion brand is leveraging 3D augmented reality technology to let customers see how glasses fit from the comfort of their homes. Walmart credits AI, fast delivery for strong Black Friday-Cyber Monday Walmart Inc. had a merry Black Friday and Cyber Monday, with leading-edge technology and ship-from-store playing key roles. Amazon adds Agentic AI capabilities to customer service tool Amazon has expanded its Amazon Connect customer service solution with new capabilities. 7-Eleven provides real-time mobile alcohol cashback offers 7-Eleven is expanding a program to deliver state-specific, real-time offers on beer, wine, and spirits directly to consumers’ mobile devices. Regional furniture chain Gardner White modernizes enterprise with SAP A Michigan-based furniture & mattress retailer is rolling out a new ERP platform to scale itself for expansion and artificial intelligence innovation. Puma AI-enables natural language warehouse management system queries A global athletic apparel and footwear brand is utilizing advanced artificial intelligence to streamline interactions between warehouse management staff and systems. First Previous 37 38 39 40 41 Next Last
