Survey: Customers want leading-edge tech, do retailers deliver?Retailers are overestimating the effectiveness of their customer-facing solutions. Sam’s Club associates in need of info can go 'Ask Sam'Whether they want to remember what the dormouse said or check store inventory levels, Sam’s Club employees can “Ask Sam.” Rite Aid develops right architecture for seamless customer experience Rite Aid Corp. is enhancing its omnichannel capabilities to create a consistent and personalized shopping environment. Survey – These home improvement retailers build highest rankings Hardware cooperatives sat at the top of the J.D. Power 2019 Home Improvement Retailer Satisfaction Study. Network infrastructure: The key to retail modernization To paraphrase Mark Twain, the death of traditional retail has been greatly exaggerated. Ulta makes beauty personal Ulta Beauty is enhancing its loyalty program with cloud-based data management. Redesigning Your Website For Global Customers Many businesses are redesigning their websites to adapt to the global nature of today’s commerce. Survey: How can retailers attract and retain customers? Retailers trying to bring in new shoppers and build their loyalty should focus on two key areas. Study: Retailers see opportunity in online customer behavior Most retailers expect their e-commerce revenue to increase, according to a new study from Boston Research Partners (BRP). Ulta Beauty shoppers behold new AR, AI features Ulta Beauty offered a palette of leading-edge digital customer experience enhancements during the first quarter. First Previous 369 370 371 372 373 Next Last