Exclusive Q&A: Fast-growing mattress brand springs to success in DTC retailA memory foam bed-in-a-box mattress brand designed for every kind of sleeper has found success by designing superior products based on customer data. The most personal retailer is…A specialty beauty giant tops a new ranking of retailers with the most personalized customer experience. Study: Stores haven’t got what customers want Retailers are lagging well behind customer preferences when it comes to in-store technology. Ikea’s transformation plans include brick-and-mortar Ikea is preparing for an omnichannel future that will blend digital and physical customer interactions. Online sneaker platform steps into new merchandising strategy Goat is expanding its assortment and moving beyond resale. Survey: Under-55 consumers seek rewarding shopping experience Retailers seeking to draw millennial and GenX shoppers should create a robust rewards program. Exclusive Q&A: Walmart delves into new tech-enabled healthcare format Walmart has big plans for its role in the health-and-wellness space. Three omnichannel ‘monsters’ to hunt this Halloween It’s scary season, and threats to your seamless success may lurk in the shadows of your enterprise. Under Armour crosses new frontier with space apparel line An athletic apparel company is designing spacewear for Sir Richard Branson. Joann elevates the customer service conversation A craft and fabric specialty retailer is turning customer communications into a coherent, lifetime connection. Canadian co-op builds toward streamlined merchandise management Federated Co-operatives Limited (FCL) is planning inventory of home and building products across all its member retailers. Outback Steakhouse minds the store with computer vision A casual-dining chain is tracking customer interactions in real time. First Previous 308 309 310 311 312 Next Last
