Online shoppers want personalization – are they getting it?A new study suggests a significant gap between customer expectations and reality when it comes to personalized e-commerce. SpartanNash streamlines pallet operations SpartanNash is more accurately anticipating pallet inventory and management throughout its network. EXCLUSIVE: Rugs Direct personalizes online customer experience with AI A specialty online retailer of decorative area rugs is utilizing artificial intelligence to better tailor search and discovery on its e-commerce site. Amazon expands SAP partnership with generative AI initiative The Amazon Web Services (AWS) hosted cloud services subsidiary of Amazon is collaborating with SAP to integrate generative AI into the retail enterprise. Tastemade launches shoppable streaming content An independent streaming media company is adding shoppable products to its shows. Schnuck Markets joins digital ad network Schnuck Markets Inc. is in a new partnership to deliver coordinated omnichannel promotions and use the data to enhance customer experience. Exclusive: Canadian liquor retailer LCBO upgrades e-commerce with AI LCBO is improving the omnichannel customer experience and preparing for growth with AI-based personalization. Momentum 2024: A look at real time, AI and the 'new normal' The recent Manhattan Associates Momentum 2024 conference provided expert insight into several critical retail trends. Century 21 NYC overhauls legacy ERP infrastructure An iconic off-price department store retailer is modernizing its enterprise and merchandising technology stack as it returns from bankruptcy. Amazon Fresh cuts prices on rotating basis Another retailer is reducing prices as consumers continue to look for ways to save money. First Previous 28 29 30 31 32 Next Last