Consumers share brand experiences – so make yours positive!A new survey indicates consumers will almost always take action after engaging with a brand, whether the experience is good or bad. BP streamlines store systems managementA global fuel retailer is reducing the operational complexity associated with managing thousands of retail sites. Samsonite strengthens insight into customers, site performance Luggage retailer Samsonite is obtaining a fuller view into the omnichannel customer journey, as well as into any e-commerce glitches. ShopRite parent puts customer at center of merchandising The nation’s largest retailer-owned cooperative is ensuring its merchandising decisions enhance the customer experience. Specialty jewelry brand reaches for fulfillment success in the cloud Jaxxon is scaling its online fulfillment operations to serve customers in over 150 countries. Amazon shutting down Prime Now delivery app Amazon’s super-speedy Prime Now delivery service is getting a new digital home at Amazon. Peet’s offers online coffee subscription – with a sustainable twist An omnichannel coffee retailer is enabling customers to offset their carbon footprint with their next cup of Joe. Florida grocer optimizes merchandising with AI America’s largest independently-owned Hispanic supermarket chain is applying automation and AI to a broad range of merchandising workflows. Quick-service chains move visits with mobile marketing The Famous Dave’s and Granite City Food & Brewery quick-service restaurant banners are bringing in customers and dollars via text messaging. Amazon, Albertsons among Anycart grocery platform partners A number of major grocers are making their products available on a new multi-retailer e-commerce engine. Exclusive Q&A: Having a conversation with customers – via AI Chain Store Age recently spoke with Dakshi Agrawal, IBM fellow and chief architect for AI, IBM, about how “conversational AI” is changing the way retailers engage customers. Specialty fashion brand launches one-click checkout Badgley Mischka is unifying its customer’s store and payment accounts as it streamlines online purchasing. First Previous 249 250 251 252 253 Next Last
