Selecting the best in-store technology to improve customer experienceAs more consumers look to omnichannel fulfilment options due to the pandemic, retailers are under pressure to connect the dots between online and offline customer interaction. Netflix enters direct-to-consumer retailingAmazon bought a film studio, and now Netflix is opening a full-fledged e-commerce site. CSA Q&A: Verizon Media says brick-and-mortar still vital post-COVID-19 Despite the shift to e-commerce caused by COVID-19, retailers’ post-pandemic strategies should include a prominent focus on physical stores. CSA Exclusive: Retailers see tech as crucial to customer experience In a Rackspace Technology survey exclusively released to Chain Store Age, retailers revealed a customer-centric view of technology. NRF: Consumers want omnichannel convenience, social responsibility Retailers must adapt to a new breed of “citizen shoppers” who desire the flexibility of omnichannel shopping, but also expect retailers to stand for something. Regional grocer localizes omnichannel shopping Hy-Vee Inc. is partnering with Google Cloud to leverage localized information for an enhanced customer experience that transcends channels. Hot Topic contains supply chain with cloud-based warehouse management Hot Topic Inc. is managing its wide-ranging product assortment across three retail brands with advanced warehouse management technology. Exclusive Q&A: Expert Prime Day prep advice for small brands Prime Day is rapidly approaching, but independent third-party sellers on Amazon Marketplace can still take some steps to help ensure success. Albertsons bolsters sales with rewards app partnership A leading U.S. grocery conglomerate is driving sales from new and existing customers by sending personalized offers via a mobile rewards platform. Exclusive Q&A: Homesome seeks to become ‘Shopify for grocers’ A San Jose-based e-commerce platform is providing third-party marketplace services to independent grocery retailers. Online grocer Farmstead automates discount product recommendations A San Francisco-based online grocer is nationally expanding a program called “Refill & Save” that it has been testing in the San Francisco Bay area. Three retail solutions evolving in unexpected ways When innovative technology is introduced in the retail environment, sometimes its best use is not the first use. First Previous 247 248 249 250 251 Next Last
