Wingstop pilots AI-based voice ordering systemA fast-casual restaurant chain with more than 1,500 locations worldwide is testing an artificial intelligence (AI) solution to streamline voice ordering. Best Buy makes big health care move with ‘hospital at home’ partnershipBest Buy Co. Inc. is doubling down on its bet that the at-home healthcare market is poised for growth. Confident businesses use these customer experience solutions A new survey reveals significant differences between companies with confidence in their customer experience and those lacking it. Alex and Ani outsources warehousing and fulfillment Alex and Ani is moving its inventory into third-party warehouses and utilizing a hosted last-mule delivery platform. Sponsored The Rising Importance of Labeling Technology Hibbett accepts online returns in-store – from hundreds of retailers Hibbett, parent company of Hibbett Sports and City Gear, is partnering with the Happy Returns in-person returns solution. Men’s Wearhouse targets prom shoppers with omnichannel initiative The “Prom Your Way” campaign at Men’s Wearhouse includes augmented reality (AR) and digital video features. Petco supports personalization with shift to cloud Petco is providing shoppers with a more customized experience, aided by its new enterprise platform. Sam’s Club optimizes retargeting on ad platform Sam’s Club is helping its advertising partners avoid sending customers repetitive promotions. Exclusive Q&A: Sweetwater chief sales officer discusses ChatGPT The new ChatGPT artificial intelligence (AI) platform may not be the right tool for every customer service interaction. First Previous 201 202 203 204 205 Next Last
