CSA Exclusive: Retailers see tech as crucial to customer experienceIn a Rackspace Technology survey exclusively released to Chain Store Age, retailers revealed a customer-centric view of technology. CSA Q&A: Verizon Media says brick-and-mortar still vital post-COVID-19Despite the shift to e-commerce caused by COVID-19, retailers’ post-pandemic strategies should include a prominent focus on physical stores. Netflix enters direct-to-consumer retailing Amazon bought a film studio, and now Netflix is opening a full-fledged e-commerce site. Hot Topic contains supply chain with cloud-based warehouse management Hot Topic Inc. is managing its wide-ranging product assortment across three retail brands with advanced warehouse management technology. Regional grocer localizes omnichannel shopping Hy-Vee Inc. is partnering with Google Cloud to leverage localized information for an enhanced customer experience that transcends channels. NRF: Consumers want omnichannel convenience, social responsibility Retailers must adapt to a new breed of “citizen shoppers” who desire the flexibility of omnichannel shopping, but also expect retailers to stand for something. Exclusive Q&A: Expert Prime Day prep advice for small brands Prime Day is rapidly approaching, but independent third-party sellers on Amazon Marketplace can still take some steps to help ensure success. Albertsons bolsters sales with rewards app partnership A leading U.S. grocery conglomerate is driving sales from new and existing customers by sending personalized offers via a mobile rewards platform. Exclusive Q&A: Homesome seeks to become ‘Shopify for grocers’ A San Jose-based e-commerce platform is providing third-party marketplace services to independent grocery retailers. Three retail solutions evolving in unexpected ways When innovative technology is introduced in the retail environment, sometimes its best use is not the first use. First Previous 187 188 189 190 191 Next Last
