Accenture: Retailers investing in technologies to create ‘real virtualities’Retailers are doubling down on their efforts to build online environments that are increasingly like the physical world. Rite Aid to revamp price, promotion and loyalty programsRite Aid has launched a comprehensive initiative to enhance its customer experience. How retailers can ensure quick customer adoption of store technology When implementing new technology in the store, consumer buy-in can be half the battle. Knot Standard takes measurements in a (smartphone) snap A specialty omnichannel menswear retailer is enabling customers to get precise measurements with two taps of their iPhone. BJ’s serves older customers with voice-based virtual assistant BJ’s Wholesale Club is automating chat- and call-based customer service to ensure longstanding shoppers are satisfied. Lamps Plus serves online customers with store associates The nation's largest specialty lighting retailer is having select brick-and-mortar employees also serve as e-commerce customer care agents. CSA Exclusive: Women’s denim brand personalizes fit – in 3D 1822 Denim is offering personalized size recommendations via a cross-platform, web-based widget. Athleta turns up heat on rivals with new wellness platform; supports Biles Athleta is upping its game. CSA Exclusive: Twelve retail business cases for RFID Chain Store Age has exclusive first access to a new study suggesting that RFID is becoming a viable solution for workflows across the retail enterprise. Macy’s increases online conversions with Google-quality search Macy’s is leveraging the new managed Google Cloud Retail Search solution to reduce “search abandonment.” First Previous 180 181 182 183 184 Next Last
