Shoppers want retailers to use these customer experience toolsA new survey reveals some very specific consumer preferences regarding the customer experience technologies they encounter. Timberland launches immersive gamified experienceTimberland is giving customers the chance to virtually relive major moments from its corporate history. Christmas Tree Shops achieves independence with new enterprise system Christmas Tree Shops is completing its separation from Bed Bath & Beyond by migrating technology operations to a hybrid cloud platform. Survey: Bad customer experience kills brand loyalty quickly It doesn’t take many bad service experiences to turn a loyal customer against your brand. Survey: The key to brand loyalty is… Most consumers are only loyal to a limited number of brands, so understanding what drives brand loyalty is key. Tractor Supply unifies operations from supply chain to customer The nation’s largest rural lifestyle retailer is managing customer demand and improving its shopping experience with a new enterprise platform. Survey: Brand trust, online product info drive purchase decisions Retailers looking to convert omnichannel purchases should focus on detailed online product listings and brand-building. Canadian discount retailer enhances product development Giant Tiger Stores Ltd. is rolling out a product lifecycle management solution to support collaboration in design and product development. CSA Exclusive: Retailers prioritize AI across the enterprise New survey results exclusively released to Chain Store Age reveal just how important retailers view artificial intelligence and machine learning. Exclusive Q&A: Walgreens explains benefits of localized search Walgreens is supporting fast pickup and delivery with artificial intelligence (AI)-based digital search capabilities. First Previous 154 155 156 157 158 Next Last
