This Groundhog Day, don’t get spooked by a tech project’s 'shadow'Retailers often hesitate to implement new solutions due to fears over lingering complexities. Scotch & Soda parent streamlines omnichannel fulfillmentBluestar Alliance is automating key supply chain operations with a third-party logistics (3PL) platform. EXCLUSIVE: ThriftBooks automates operations with proprietary AI ThriftBooks is using its own artificial intelligence (AI) platform to streamline CRM and inventory management activities. GameStop connects company-wide workforce with digital platform GameStop is creating operational transparency for store associates, corporate managers and help desk personnel. Costco, H-E-B, Publix tops in customer satisfaction Overall customer satisfaction in the retail sector is on the rise. Walmart to offer virtual optical try-on Walmart Inc. will soon roll out a new augmented reality (AR)-enhanced shopping experience for eyewear customers. Podium streamlines contact management A leading customer messaging and payment platform is making it easier for users to track customer interactions and conversations. AI chatbots offer more than simple conversation As the retail industry looks toward the year ahead, many businesses are exploring how AI can help them deliver a better customer experience, and a better bottom line. Walmart brings back incentives for new third-party sellers Once again, Walmart is providing a discount plan and pricing tool for new sellers on Walmart Marketplace. This marketing channel leads in purchasing frequency One marketing channel rules them all when it comes to how often it delivers an offer that drives a consumer purchase. First Previous 149 150 151 152 153 Next Last