Walmart requiring RFID tagging, partners with Auburn UniversityWalmart is enlisting the Auburn University RFID Lab in its inventory control efforts. Survey: Poor delivery experience spells trouble for retailersRetailers need to remember that delivery is an important aspect of the customer experience. Global fashion brand unifies view of omnichannel inventory Mulberry is deploying new order management technology across its enterprise. Cartier parent enhances recommendations with ML Richemont is applying machine learning to ensure customers receive the right product recommendations, when and how they want them. Dick’s Sporting Goods shifts to sustainable packaging The country’s largest sporting goods retailer is transforming how it packages e-commerce orders. Specialty fashion retailer mobilizes store operations Ganni is streamlining an array of store workflows with an iPhone-based solution. CSA Exclusive: Three experts give insight on maintaining loyalty Top executives from Petco, Mastercard, and Hanes Brand are sharing suggestions on how to ensure customer loyalty in a challenging retail environment. Macy’s rebrands with customer-focused brand platform Macy’s is putting a big new emphasis on personalization, in-store and online. CSA Exclusive: H&M streamlines fulfillment with robotics A global fashion giant is increasing the efficiency of online order fulfillment by implementing robotic technology in its North American warehouses. Survey: Customer expectations for chatbots are… A new survey reveals the most popular benefits consumers expect to gain from interacting with customer service chatbots. First Previous 149 150 151 152 153 Next Last