Rebag expands into two new product categoriesA leading luxury resale retailer is diversifying its assortment. J.Crew streamlines product developmentJ.Crew Group is easing the process of engaging consumers about in-development products. Exclusive: Michaels improves personalization via email program A leading North American specialty arts & crafts retailer is successfully reactivating customer email addresses for marketing purposes. Rite Aid provides access to COVID-19 molecular testing Rite Aid Corp. is entering a new partnership to offer COVID-19 molecular tests at stores across the country. Survey reveals perils of poor delivery experience Online shoppers are not forgiving when it comes to quality of delivery. Exclusive: Bestseller offers bilingual virtual assistance A global specialty apparel/accessories retailer is using artificial intelligence to automate Canadian customer service interactions in English and French. Marks & Spencer bases omnichannel experience on POS platform A British retail giant will offer new omnichannel shopping services based on its in-store POS platform. Gen Z and millennials have more complex path to purchase Retailers targeting customers under 40 need to offer a robust omnichannel experience. 99 Cents Only Stores provides mobile shopping, targeted ads in stores 99 Cents Only Stores is connecting users of its new mobile app to experiences inside its stores, as well as to personalized digital ads. Kroger goes national with paid, two-tier loyalty program The Kroger Co. is moving a paid subscription pilot into full rollout across the country. First Previous 133 134 135 136 137 Next Last