Meet the needs of inflation-weary customers with these technologiesInflation is still having a major impact on consumer behavior, and retailers need to leverage leading-edge technology to respond. Regional grocer Hitchcock’s Markets rewards online shoppersHitchcock’s Markets is responding to surging e-commerce volumes with a new personalized incentive program. The Role of IoT Connectivity During an Economic Downturn The proliferation of Internet of Things (IoT) adoption in retail is opening new pathways to business resilience at a time when it’s needed most. Instacart expands omnichannel solutions offering for grocers Instacart is launching four new technologies designed to help grocers offer more seamless, connected experiences to customers. Get to know your omnichannel grocery shoppers A new survey reveals important demographic and behavioral trends of consumers who shop for groceries both online and in-store. ACSI: Online retailer tops satisfaction ratings in impressive debut An online retailer making its first appearance in an established customer satisfaction study has come out number one in both online and overall rankings. Exclusive Q&A: Carrefour Italy understands its in-store shoppers — here’s how The Italian division of France-based global retail giant Carrefour is analyzing store customer behavior at a granular level. ChatGPT is coming – what it means for your enterprise A new artificial intelligence (AI) platform holds the potential to transform retail. Survey: Retailers fail to meet online customer search expectations There is a jarring disconnect in what consumers expect from online search and what e-commerce retailers are delivering. How does AI affect customer behavior? A new survey reveals how consumers respond to artificial intelligence-based customer service interactions, such as with automated chatbots. First Previous 104 105 106 107 108 Next Last
