Albertsons and Google partner to enhance grocery shoppingA leading U.S. grocery conglomerate is collaborating with Google to develop a wide range of omnichannel customer-friendly services, including everything from hyper-local shoppable maps to predictive grocery list building. Text-to-order takes flight at Jet’s PizzaA pizza chain with franchises across the country is enabling customers to place orders via text, assisted by an artificial intelligence engine. Clarins holds the cookies, serves triggered emails A global skincare brand is delivering highly personalized, one-to-one email promotions to customers – at scale. Specialty footwear retailer M. Gemi turns customers into sellers M.Gemi, a Boston-based Italian footwear brand, is creating a new social sales program – for its top customers. CSA Q&A: Accenture sees AI, automation as key to post-pandemic success Chain Store Age spoke with Manish Sharma, group CEO, operations of Accenture, about how retailers can satisfy customers and drive growth in an era of continuing uncertainty. Online furniture retailer streamlines visual merchandising with AI Coleman Furniture is building visually focused customer journeys around the products customers are most likely to buy. Redefining customer experience in response to BOPIS The rise of omnichannel shopping has changed consumer expectations, and retailers must adjust accordingly. Lowe’s celebrates spring – all April and across channels Fans of spring have a month of themed omnichannel events to look forward to at Lowe’s. Chipotle drives innovation forward with robotic delivery investment Chipotle Mexican Grill is diversifying its digital presence by investing in autonomous delivery vehicle provider Nuro. CSA Exclusive: FTD florist forecasting partnership blooms A leading specialty floral and gifting retailer is improving its customer experience by closely collaborating with independent florist partners. eBay stacks the deck for trading card sellers with scan-based listings Soon, creating an eBay listing for collectible card games will be as easy as scanning a card’s image with a smartphone. McKinsey: Vaccination accelerates consumer spending Consumers who have been or plan to be vaccinated are more likely to engage in a variety of purchases. First Previous 344 345 346 347 348 Next Last
