ECOMMERCE

Starbucks Coffee Company is using ChatGPT to help customers find a beverage that fits their mood and/or tastes.

Amazon is taking a deeper dive into the auto business as dealers participating in the company's dedicated automotive storefront broaden their inventory.

GameStop Corp. continues trying to develop digital alternatives to its flagging store performance.

Amazon and Winn-Dixie are taking a major step forward in their e-commerce collaboration.

Chipotle Mexican Grill has a new rewards platform in the U.S. and most of Canada.

Pacsun’s dedicated online resale shop is making its "real world" debut.

David’s Bridal is integrating with next-gen artificial intelligence platforms in collaboration with Shopify, making it one of the first retailers to enable end-to-end purchases in AI chats.

Consumer interest in artificial intelligence is strong, but trust still remains a barrier to full adoption.

eBay is promoting its digital used fashion guide with a pop-up physical space that is both limited time and limited access.

Influencer marketing is becoming big business, and retailers are using technology innovation to integrate influencers with their promotions.