Exclusive: Bestseller offers bilingual virtual assistanceA global specialty apparel/accessories retailer is using artificial intelligence to automate Canadian customer service interactions in English and French. Marks & Spencer bases omnichannel experience on POS platformA British retail giant will offer new omnichannel shopping services based on its in-store POS platform. DoorDash partners with Walgreens in summer membership promotion DoorDash Inc. is running a five-week campaign to promote its DashPass subscription program. Survey reveals perils of poor delivery experience Online shoppers are not forgiving when it comes to quality of delivery. Consumers change online shopping behavior A new survey reveals that consumers have shifted their approach to e-commerce quite a bit in the past year. Report: Amazon reducing private label assortment — may exit business Amazon may be rethinking private label. Amazon to bring drone delivery to Texas Amazon drone delivery is taking off in at least two locations in 2022. Gen Z and millennials have more complex path to purchase Retailers targeting customers under 40 need to offer a robust omnichannel experience. Prime Day may signal return of online discounts New analysis indicates Amazon Prime Day produced mixed results for retailers, but bodes well for consumers. What Prime Day 2022 tells us about the state of e-commerce Another Prime Day is in the rearview mirror, and a look back provides guidance on where e-commerce is heading. First Previous 278 279 280 281 282 Next Last
