Exclusive: Amazon exec discusses how company is fighting online fraudAmazon has advice for e-commerce retailers seeking to prevent and mediate cybercrime, based on its own successes. Mariah Carey’s holiday metaverse promotion includes virtual storeAll Mariah Carey wants for Christmas is you – to visit her shoppable holiday metaverse experience. Three surprises from Cyber Week 2022 Cyber Week defied expectations in ways that should make many retailers happy. Batteries Plus names new digital head, plans e-commerce revamp Batteries Plus is bringing in a veteran technology executive to oversee a transformation of its e-commerce experience. Forever 21 tests ‘real’ products in the metaverse Forever 21 is launching what it calls its first-ever “metaverse-inspired” fashion collection. Walgreens introduces 24-hour delivery Walgreens is now fulfilling online orders 24 hours a day, seven days a week, in select markets across the country. Amazon, Wayfair, Ace Hardware break Cyber Week records Three major retailers are reporting their best-ever Cyber Week online sales results. Salesforce: Cyber Week online spending jumps 9% to $68 billion A new all-time high in Cyber Monday online sales capped a record-breaking Cyber Week. Instacart enables holiday grocery donations Instacart is launching a new, limited-time feature called Community Carts that lets customers donate to local food banks via its platform. Omnichannel customer retention is critical as in-store traffic returns During the COVID-19 pandemic, shoppers flocked to e-commerce amid lockdowns and concerns of exposure. Cyber Monday sets new $11.3 billion online spending record Online shoppers spent more money on Cyber Monday than on any single day – ever. Black Friday e-commerce revenue hits new heights – but how high? While two major holiday e-commerce indices agree that online Black Friday sales broke records, they split over just how much consumers spent. First Previous 230 231 232 233 234 Next Last