Exclusive Q&A: Verizon offers omnichannel customer convenienceVerizon is deploying new innovative solutions across multiple touchpoints aimed at enhancing and streamlining the customer experience. How the return of Amazon’s fall Prime promotion impacts retailAmazon is once again hosting a fall version of its Prime Day sales extravganza, and retailers should pay close attention to what this means for the state of the industry. How to stop return fraud Did you know that 10% of retail returns are fraudulent? Consumers prefer these options to fast delivery Most consumers will forego one-to-two-day delivery if they have access to certain other features. Online grocery sales fall in July despite customer growth U.S. online grocery market sales contracted 7% year-over-year in July 2023. DoorDash enables gift card, loyalty payment DoorDash is expanding the functionality of its Storefront and Bbot digital commerce solutions. Grubhub enters third hotel delivery partnership Grubhub is expanding its initiative to bring off-premises dining options to customers staying at hotels. 7-Eleven redesigns its app to improve customer experience 7-Eleven has given its mobile app an overhaul. Newegg streamlines customer reviews with ChatGPT Newegg Commerce Inc. continues to find new ways to engage customers using the ChatGPT artificial intelligence (AI) model. Target going national with curbside Starbucks service Target shoppers across the country will soon be able to add a latte to their Drive Up curbside pickup orders. First Previous 100 101 102 103 104 Next Last
