Zebra Technologies Corp.

A 103-year-old department store retailer is banking on a new mobility system to better serve in-store shoppers.

Retailers are rethinking — and speeding up — their logistics operations to create a faster purchasing journey for customers.

Retail industry sales are expected to remain on the upswing for the next several years and so are store openings.

Overall shopper satisfaction is on the upswing, but many customers are still unsatisfied with customer service.

With more customer-specific information filtering into retail enterprises, brands are primed to deliver more personalized, seamless experiences. Such efforts not only drive repeat visits and purchases, but also “help retailers to differentiate themselves in the marketplace, and get closer to the customer,” said Tom Moore, industry lead of retail and hospitality at Zebra Technologies.

A new innovation lab is primed to benefit one of the top players in China’s e-commerce marketplace.   Zebra Technologies, Digital China and Chinese e-commerce giant JD.com, which Walmart owns a 12% stake in, have joined forces to develop a state-of-the art facility entitled the "IoT + E-commerce Logistics Lab.”   

As the retail industry continues its digital transformation, chains need a new formula to best service its shoppers.   To achieve this goal, 70% of retail decision makers are ready to make changes to adopt the Internet of Things (IoT), according to the 2017 Retail Vision Study, from Zebra Technologies. The study analyzes the technology trends shaping the future of the global retail industry and enhancing the shopping experience.  

In 2013, to much hype and social media fanfare, Apple introduced the iBeacon into their iOS with release 4.0. Then everything went quiet, mostly because very few applications for the technology exist, and not enough developers understood the unlimited potential of the technology.   

The warehouse is shifting from a building where you keep stuff to an intelligent hub that supports order management, customer service and general productivity.

Lincolnshire, Ill. – Reports of the store’s demise are greatly exaggerated.

According to the annual Global Shopper Study from mobile solutions provider Zebra Technologies Corp., more than three-quarters (76%) of shoppers feel positive about shopping in stores and nearly one-half think that technology solutions are helping retailers enable and improve their shopping experience.