Ulta Beauty

Innovation is today’s buzzword. And it was all the talk at Chain Store Age’s X/SPECS 2016, as key executives from some of the nation’s leading retail and restaurant chains zeroed in on real-world strategies designed to innovate stores and elevate customer experiences.

Noted retail real estate expert Faith Hope Consolo has high hopes for 2017, predicting that bigger-spending millennials and recession-proof retailers will keep sales humming on high streets and in malls, if not in department stores.   “Millennials are going to start shopping differently this coming year,” Consolo told Chain Store Age. “It used to be they’d spend up to 75% of their disposable income on food, but that was a fad. This year, they will start spending more on fitness and fashion.”  

Across the United States, cities have been experiencing a development resurgence. Legions of Americans are departing suburbia and returning to urban environments, with millennials leading the migration. Young adults are abandoning the suburban subdivisions they grew up in for denser, more vibrant urban settings. Consequently, once-empty lots, city blocks, and otherwise underutilized properties are being replaced with multi-use buildings that can accommodate new residences, office space, and retail.  

Move over Sephora, fast-growing Ulta Beauty is about to give you some competition.   Ulta will open its first-ever outpost in Manhattan, on the city’s tony Upper East Side.     The retailer leased a 12,000-sq.ft. space on the ground floor of 184 E. 86th St., Commercial Observer reported, with Cushman & Wakefield brokering the deal with Ulta. A Sephora is located on the same block.   

Selfies are taking on a new role when it comes to driving the guest experience at Ulta Beauty.   With e-commerce sales jumping 59.1% for the third quarter — on top of 56.3% growth last year — the beauty retailer is pulling out all of the stops when it comes to evolving and upgrading the guest experience. Once of the company’s newest initiatives is its Glam Lab.  

Ulta has finished its third quarter with another very impressive set of numbers. Despite lapping some tough comparatives, the pace of growth has quickened with strong uplifts in total and comparable sales, as well as on the bottom line where operating and net income both grew by well over 20%.  

Ulta Beauty shows no signs of losing its momentum as the chain reported a strong quarter and raised its full-year outlook for the third time this year.   Ulta’s performance was impressive, both in brick-and-mortar and online where its sales jumped nearly 60%. (For commentary, click here.)