Target, Inc.

Toronto – Sears Canada Inc. is reportedly reducing some departments while expanding others in a move to capitalize on the retreat of Target from the Canadian retail landscape. According to the Toronto Globe & Mail, Sears Canada plans to stop selling electronics altogether while also reducing its tool and hardware assortment by more than 50%.

In theory, the launch of a limited-time, 250-piece Lilly Pulitzer designer collection on Sunday, April 19 should have been a major coup for Target. Instead, it was a major disaster in marketing, CRM, and operations. By now, the story of how consumer demand for Lilly Pulitzer overwhelmed Target’s website and stores has been told many times. Let’s look at three lessons retailers (including Target) can learn from this experience.

Know Your Customer

Montreal – Canadian grocery retailer Metro Inc. is interested in purchasing some of the 133 Canadian stores Target Corp. finished closing earlier this month. In an April 22 conference call with investors, Metro said the possibility exists that it will try to purchase certain former Target stores.

"There are a few of those stores that could be of interest to us down the road if they become available," Eric La Fleche, CEO of Metro, said during the call.

Louisville, Colo. -- Ace Hardware is America’s favorite home improvement store and Costco is the favorite for home furnishings, according to a new nationwide survey by Market Force Information. The findings are based on consumers’ satisfaction levels and their likelihood to recommend the retailer to others.

In the home improvement sector, Ace Hardware earned the top spot with a composite loyalty score of 61% (out of a potential 70%). Menards came in second, at 50%, followed by Lowe’s, Home Depot and Walmart.

New York -- Target Corp. is responding to customers frustrated by their inability to buy items from the chain’s Lilly Pulitzer collection. The limited-edition line went live in the stores and online Sunday morning, with most of the items selling out within minutes.

Minneapolis – Target Corp. is reportedly aiming squarely at improved customer personalization with several data analytics efforts. According to Minnesota Public Radio, Target executives recently told Wall Street analysts the company will build an internal data analysis center.

New York -- The launch of Target Corp.'s hotly awaited Lily Pulitzer collection on Sunday caused a shopping frenzy, both in stores and online. It also provoked a firestorm of criticism on social media from shoppers and Lily fans, who found themselves shut out of being able to buy product, in some cases, minutes after the line became available.

New York -- Office Depot, Walmart, Target, Macy’s and CVS Health are among the top companies for women’s business endeavors, according to the Women's Business Enterprise National Council (WBENC). The list is designed to recognize organizations that integrate policies and programs across the corporation to enable growth and reduce barriers for women-owned businesses; increasing opportunity in new markets – both domestically, and international; fueling innovation; and empowering communities through economic growth and job creation.