Sam's Club

FORT WORTH — RadioShack has named Jennifer Warren as its new SVP and CMO, and Michael DeFazio as its new SVP of store concepts. 

SAN FRANCISCO — Alliance Data Retail Services recently collaborated with Locaid, the world's largest LaaS (Location-as-a-Service) company, to run an opt-in geofence pilot program between Black Friday and New Year's Eve in 2012.

Sam’s Club this week opened a new 136,000-sq.-ft. club adjacent to a Walmart supercenter in La Marque, Texas.

The club, built in 1991, was relocated from neighboring Texas City. The communities are located along I-45 southeast of Houston en route to the coastal community of Galveston. The new club, Sam’s first of the year, is one of an expected 15 to 20 new units this year that mark Sam’s most aggressive expansion in roughly a decade. Sam’s ended last year with 620 clubs and sales of $56.4 billion.

WABAN, Mass. — Sam's Club and Amazon were among the retailers that earned top marks for customer service, according to the consulting firm Temkin Group.

According to the 2013 Temkin Experience Rankings which queried 10,000 U.S. consumers about customer service issues across 246 companies in 19 industries, Sam's Club and Amazon earned the top spots in the retail sector and RadioShack was the lowest rated retailer for the third consecutive year.

Waban, Mass. -- Research results released Tuesday by consulting firm Temkin Group revealed, among retailers, Sam’s Club and Amazon earned top marks.

According to the 2013 Temkin Experience Rankings which queried 10,000 U.S. consumers about customer service issues across 246 companies in 19 industries, Sam's Club and Amazon earned the top spots in the retail sector and RadioShack was the lowest rated retailer for the third consecutive year.

BENTONVILLE, Ark. — Sam's Club has announced the third installment of The Sam's Club National BBQ Tour, the largest continuous barbecue competition in the United States, sanctioned by the Kansas City Barbeque Society (KCBS). As the official supplier of KCBS, Sam's Club is the 'choice' destination for the highest quality meats and ingredients for backyard grillers, restaurateurs and more than 750 professional teams who will compete in the 2013 Sam's Club National BBQ Tour.

BENTONVILLE, Ark. — Sam's Club will offer free allergy and health screenings at all of its stores that operate pharmacies, the club retailer said.

The screenings will take place late Saturday morning and into the afternoon, and include up to $200 worth of tests, including allergy screenings for milk, eggs, pet dander, mold, dust mites, wheat, ragweed, mountain cedar, Bermuda grass and Timothy grass, as well as tests for blood pressure, body mass index and vision.

Waban, Mass. -- Survey results released Wednesday by Temkin Group revealed that Publix and Trader Joe’s ranked the highest among 246 companies in terms of customer experience.

The 2013 Temkin Experience Ratings, which polled 10,000 U.S. consumers, were dominated by grocery chains and food purveyors. After Public and Trader Joe’s was Aldi, and rounding out the top 12 were Chick-fil-A, Amazon.com, Sam's Club, H.E.B., Dunkin' Donuts, Save-a-Lot, Sonic Drive-In, Little Caeser's and Ace Hardware.