Saks Fifth Avenue

The customer experience is fueling IT spending like never before. That was my main takeaway from Oracle Retail CrossTalk 2012, which was held June 26 -28, in Chicago. The following are some insights and observations from a few of the speakers at the event.

Gary Penn, VP e-commerce, Quiksilver:
“Handheld traffic is growing exponentially, and so is the revenue. You have to address it. If you don’t, you are leaving a good part of your audience out in the cold.”

Woodbridge, Va. -- Island-inspired restaurateur Bahama Breeze will make its Virginia debut with a freestanding location at Potomac Mills, the largest outlet and value retail shopping destination in Virginia.

The new location will be adjacent to The Cheesecake Factory and a first-in-market Bobby’s Burger Palace opening this November in a new plaza to be developed on the south side of Potomac Mills.

NEW YORK — New predictive analytics tools are being used at Saks Off 5th stores to help the company make smarter merchandising decisions.

The retailer is using tools provided by First Insight to generate insights from online customer engagement to help it make faster and more accurate buying and pricing decisions for new products, according to First Insight. The Pittsburgh-based company said the predictive analytics it generates will help the company reduce markdowns, out of stocks and mitigate the risks associated with new product launches.

Pittsburgh -- First Insight said Thursday that it has forged an agreement with Saks Fifth Avenue Off 5TH to provide predictive analytics generated from online consumer engagements to help the outlet retailer make faster and more accurate buying and pricing decisions for new products. These decisions are designed to reduce markdowns and out-of-stocks, as well as to mitigate risks associated with new product introductions.

New York -- Saks Fifth Avenue’s Off 5th plans to open its doors in Syracuse’s Carousel Center on June 21.

The 24,962-sq.-ft. store will be located in the center’s new expansion area called Destiny USA, which is the largest LEED certified commercial retail project in the country.

New York -- Saks Fifth Avenue has launched a talent acquisition page on Facebook. The new “Careers at Saks” Facebook page will allow prospective job applicants to interact directly with Saks Fifth Avenue’s talent acquisition team, search available positions and keep up with Saks Fifth Avenue. The Facebook newsfeed will include “Jobs of the Day,” career and interview tips, and other pertinent updates weekly.

Merrimack, N.H. -- Indianapolis-based Simon Property Group said Thursday that it has opened Merrimack Premium Outlets, an upscale outlet shopping center serving the Greater Boston and Nashua markets.

New York -- Saks Fifth Avenue Off 5th announced that it plans to open a store in Merrimack, Mass., on June 14.

The 28,032-sq.-ft. store is located in Merrimack Premium Outlets, a new shopping center 55 miles northwest of Boston. The store’s launch will coincide with the outlet’s grand opening celebration, which will last from June 14 until June 17. Operated by Simon Malls, the Outlet Center will be home to a collection of 100 designer and name-brand outlet stores, up to four restaurants and a food court.

Indianapolis -- Simon Property Group announced that it has acquired 50% of Silver Sands Factory Stores, an outlet shopping destination located in Destin, Florida. Howard Group, developer of the center, will remain 50% owner of the center. Simon will assume primary responsibility of leasing and management duties.

The 465,000-sq.-ft. Silver Sands center is home to over 100 stores including Ann Taylor Factory Store, Coach, Cole Haan, J.Crew, Kenneth Cole, Michael Kors, Nike and Saks Fifth Avenue Off 5th.
 

Kansas City -- The area’s first White House Black | Market Outlet boutique opened on May 24 at Legends Outlets Kansas City.

The concept features not only collections designed specifically for the outlet boutique, but also an assortment from its full-price boutiques as well.

The White House Black Market Outlet boutique will occupy 2,955 sq. ft. next to Saks Fifth Avenue Off 5th.