Publix

ANN ARBOR, Mich. -- Customer satisfaction with retailers is on the rise, according to a report released by the American Customer Satisfaction Index. In fact, it’s at an all time high, up 0.7% to 76.6 in 2012 on ACSI’s 100-point scale. And once again, Publix is on top, outperforming all other retailers (physical and pure online players) with a score of 86.

Ann Arbor, Mich. -- Customer satisfaction with e-commerce websites in on the rise, with Amazon topping all measured sites, according to the American Customer Satisfaction Index's (ACSI) annual E-Commerce Report, produced in partnership with customer experience analytics firm ForeSee.
   

Atlanta -- Cincinnati-based Phillips Edison–ARC Shopping Center REIT has announced the acquisition of Macland Pointe, a 79,699-sq.-ft. shopping center anchored by a Publix grocery store and located in the Greater Atlanta, Georgia Metro Area.  

The acquisition of Macland Pointe brings the company's total portfolio to 34 properties anchored by 13 grocers in 15 states.

Macland Pointe is 92.8% occupied and anchored by a 55,999-sq.-ft. Publix.

Orlando, Fla. -- Architects Cuhaci & Peterson said Monday they have completed a new design for Publix Supermarket, unveiled at its new store in the Lake Nona Plaza in Southeast Orlando, Fla.   

Total square footage for the supermarket is 54,000 sq. ft., and there is another 23,000 sq. ft. ready for build-out that will eventually accommodate retail shops at the center.

LAKELAND, Fla. — Retired Publix president and director emeritus Mark C. Hollis has passed away at that age of 78.

Naples, Fla. -- New York City-based Brixmor Property Group has announced the Dec. 6 grand re-opening of its redevelopment of Naples Plaza, one of the oldest shopping centers in Naples, Fla.

Delray Beach, Fla. -- Indianapolis-based Kite Realty Group announced that It'Sugar has leased 2,027 sq. ft. at Delray Marketplace located in Delray Beach, Fla.

San Antonio -- The grocery industry, for the most part, lags in using online shopper insights for shopper and competitive advantage, according to a study developed in partnership with BeaconUnited, a national grocery broker, and ArchPoint Consulting, and powered by business intelligence firm Black Pearl Intelligence. Grocery-related social media conversations are now estimated at 10 million annually, yet many grocers are still slow to respond, the study found.

DLC Management Corp., based in Tarrytown, N.Y., is one of those savvy shopping center companies that seems to instinctively know what to buy, what to sell, what to redevelop, what to re-merchandise.  

And, most of all, DLC knows what will turn a shopping center on its ear.

In its eighth year, the annual Top Redevelopers survey continues to underscore the country’s emphasis on refurbishing and repositioning over building anew. Just as in the prior seven years, shopping center owners are concentrating on existing assets — sometimes tweaking, sometimes refreshing, sometimes razing sections and rebuilding. For all, however, the goal is to maximize exposure and returns for all the tenants involved.