Publix

Ann Arbor, Mich. – Amazon.com and L.L. Bean tied for the highest company-level customer satisfaction scores during the 2013 holiday season. According to the ForeSee Experience Index: 2013 U.S. Retail Edition, Amazon and L.L. Bean both scored 90, while Priceline had the lowest company-level satisfaction score (75) of 100 top retailers included in the Index.

The study offers a comprehensive view of satisfaction at the company-level and across every applicable sales channel including store, contact center, web and mobile.

ECRM compared retail circular advertising in December 2012 versus December 2013 and noted trends occurring across top retail chains. Last year, Home Depot did not run any circular promotions for the month of December and instead chose to coast on Web and email promotions. These electronic offers featured 50%-off promotions, as well as one-day-only sales. Although this online-only behavior was not repeated, Web and email remained Home Depot’s main focus: a short circular with a four day duration was run on Dec. 1 with a Cyber Monday theme.

Birmingham, Ala. — Online meal planning service eMeals is offering retailer-specific make-at-home menus of 500 calories or less per serving as part of its new Low Calorie Menu Plan. Consumers can specify a store such as Aldi, Kroger, Publix, Safeway, Target, Walmart or Whole Foods to take advantage of sale prices that help shape eMeals' weekly menus.

St. Petersburg, Fla. — The Sembler Company is redeveloping the Publix Shopping Center at 3700 4th Street North in St. Petersburg, Fla., on behalf of Publix Super Markets.

Publix will close the store on Dec. 28 to begin the redevelopment of the 50,600-sq.-ft. grocery store and associated liquor store. Improvements will include the construction of new buildings, new landscaping and parking areas. Publix expects to re-open in its new buildings in late 2014.

Lakeland, Fla. -- Publix Super Markets said Miami Division VP, Bill Fauerbach, would retire at the end of March.

“Bill helped grow our culture and build a solid foundation on which the Miami Division will continue to grow. We thank him for his many contributions, and he will be missed by us all,” stated Ed Crenshaw, Publix’ CEO.

Fauerbach will be succeeded by Kevin Murphy effective April 1. Murphy has been a regional director in the Atlanta Division since January 2009.

After more than 46 years of service, Publix Super Markets Miami division VP Bill Fauerbach has announced his decision to retire at the end of March 2014. Stepping into the role in his place will be Kevin Murphy on April 1.

“Bill helped grow our culture and build a solid foundation on which the Miami division will continue to grow. We thank him for his many contributions, and he will be missed by us all,” said Publix CEO Ed Crenshaw.

Amit Menipaz, general manager of structured data at eBay, and John Inwright, president and CEO of Quality Supply Chain Co-op, the co-op for Wendy’s, have been appointed to the GS1 U.S. board of governors.
 

Atlanta — Jones Lang LaSalle has closed the sale of a portfolio of four grocery-anchored centers on behalf of Regency Partners II. Publix Supermarkets acquired the properties for $37.5 million.

The portfolio of shopping center includes:

The Sembler Company completed two major redevelopments during 2013. The company redeveloped the Nokomis Village Shopping Center in Nokomis, Fla., and Park 66 in Pinellas Park, Fla.

Anchored by a redeveloped Publix, which re-opened in mid-November, and Anthony’s Ladies Apparel, improvements to the 143,697-sq.-ft. Nokomis Village include building façade upgrades and landscaping. Inline tenants include Saltwater Café, New China Restaurant, Hot Nails, Ophelia’s Pasta and Subway.

Laval, Quebec City -- Canadian convenience store giant Alimentation Couche-Tard Inc. announced t it has signed, through its wholly-owned subsidiary Circle K Stores Inc., an agreement with Albuquerque Convenience and Retail to acquire 23 stores in New Mexico. Albuquerque Convenience and Retail is subsidiary of Phillips 66 Company.