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Publix

  • Quality Trumps Quantity

    Shopping center owners added fewer centers in 2016, but demonstrated that less is more

    As physical shopping centers battle furiously for customer share, more developers are realizing that bells and whistles aren’t just optional; they’re essential. No matter the size or scope, new shopping centers have to offer something extra to an increasingly discerning consumer — and the group of owners highlighted here is doing just that.

  • Study ranks America’s favorite grocery stores

    Non-traditional grocery shopping methods are on the rise, but traditional supermarkets still are tops with consumers.   

  • Publix to grow its GreenWise store banner

    Publix Super Markets is revving up for growth in the organic and natural foods store space.    Publix announced plans to reignite its GreenWise store concept. The grocer launched the format in 2007, and currently operates three stores under the banner. It has not opened a new GreenWise location since 2008.   

  • Publix, H-E-B big winners in customer experience survey

    Two regional grocers beat all the competition in and out of their category in a survey of customer experiences across 20 different industries.   

  • Supermarket retailer taps 24-year-company veteran to head real estate

    A Publix Super Markets associate who started his career with the company as a part-time meat cutter has been named VP of real estate strategy.   Publix promoted Bob Balcerak to the top real estate post, effective April 3, 2017. As VP, he will oversee the selection of new sites and management of leased properties for Publix stores.     

  • The retailer with the best customer experience is…

    Supermarkets and fast-casual restaurant brands took the top positions in an annual ranking of customer experience. Publix, Chick-fil-A, and H-E-B earned top three positions in Temkin Group’s 2017 Temkin Experience Ratings, a cross-industry benchmark of customer experience. Publix had a score of 84%, closely followed by Chick-fil-A and H-E-B, which both scored 83% in the seventh annual rating.

  • Supermarket retailer turns in solid quarter

    Publix Supermarkets’ sales and profit rose in the fourth quarter amid continued expansion.      Publix’s net earnings for the fourth quarter rose 4.5% to $544.5 million, from $521.1 million in the year-ago period.   Sales rose 11.1% to $9.1 billion. (The additional week in the fourth quarter of 2016 increased sales by 7.4%.) Same-store sales increased 2.2%.  

  • Survey: America’s favorite stores are…

    A regional department store, a warehouse giant, a discount supermarket and an online powerhouse rank among the nation’s favorite retailers.    That's according to the American Consumer Satisfaction Index, which rates consumers’ satisfaction across six retail industries. The report found that satisfaction with the overall retail trade rise 4.7% in 2016 to a score of 78.3 (on a 100-point scale) an all-time high for the sector.  

  • These three retailers are tops in corporate reputation

    Another corporate ranking, another first place finish by Amazon.   The online giant came out on top in Harris Poll’s annual corporate reputation rankings report. The poll measures the reputations of the 100 most visible companies in the United States as perceived by the general public.        

  • Publix comes out on top again

    A Florida-based supermarket company tops J.D. Power’s 2016 U.S. Pharmacy Study.   Publix Pharmacy, the in-store pharmacy at Publix Super Markets, came out on top in the J.D. Power report, a customer satisfaction benchmark study that provides pharmacy-specific performance comparisons among brick-and-mortar pharmacies.  
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