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Nordstrom

  • Amazon vet takes senior tech post at Nordstrom

    Nordstrom Inc. has named Kumar Srinivasan, a former technology executive at Amazon.com who has also experience with e-commerce technology providers, as CTO.

    Srinivasan served as VP of Amazon Web Services from 2005-2008 and general manager of Amazon Payments from 2008-2010. More recently, he co-founded SaaS-based customer engagement platform Evocalize in 2012. Srinivasan also served as CTO of consumer-generated content platform Bazaarvoice from 2011-2012 and chief product and technology officer of social commerce site Lockerz.com from 2010-2011.

  • Neiman Marcus comps decline for 2nd straight quarter

    Neiman Marcus posted declines in revenue and same-store sales on the same day that the company losta 25-year veteran who had been responsible for in-store visual design.

  • Report: Nordstrom IT staff cuts go deeper

    The technology department at Nordstrom continues getting smaller.

    According to Geekwire, Nordstrom has laid off 120 IT employees. The cuts follow 10 technology staff reductions the retailer made at the beginning of March. All the layoffs have been part of an organizational restructuring and leveling of IT spending.

  • Benefits Abound When Brick-and-Mortar Retailers Acquire E-tailers

    Earlier this month, DSW announced plans to acquire Ebuys Inc. an off-price footwear and accessories e-tailer. This news follows last month’s reports that Hudson’s Bay (the owner of Saks Fifth Avenue and other department store chains) was acquiring Gilt Group.

  • Nordstrom dazzles Hawaiians with new store

    Nordstrom has extended its special relationship with Hawaiians by opening a gem of a store in the Ala Moana Center in Honolulu.

    The three-level, 186,000 square-foot store features new interior and exterior design concepts, a full-service restaurant and bar, cocktail lounge, new departments and an enhanced beauty shopping experience. Nordstrom has operated in Hawaii for 50 years and the new store is a replacement for a store the retailer opened at the other end of the mall just eight years ago.

  • Report: Nordstrom trims IT staff

    As part of a leveling of its technology spending, Nordstrom Inc. has made a reduction in its technology personnel.

    According to Geekwire, Nordstrom recently laid off 10 employees in its technology department.

  • What retailer has the best online customer experience?

    When it comes to providing a positive environment for online shoppers, one retailer stands above the rest.

    In conjunction with its 18th Annual Mystery Shopping Study conducted in the fourth quarter of 2015, the e-tailing group has released its ninth annual Customer Experience Index. Nordstrom.com received a top score of 86.75. Websites are scored on a 100-point scale based on an assessment of metrics from five key pages, presence and execution of vital merchandising tactics, and exemplary customer service.

  • Store design competition finalists revealed

    The Retail Design Institute has revealed the finalists for its 45th Annual International Store Design Awards Program.

    All the awards, including the highly anticipated Store of the Year Award, will be revealed, and bestowed on the honorees, at the Institute’s annual Awards Gala on March 12, 2016, at the Hilton Anatole, Dallas. For more information and to buy tickets, click here.

    Here are the finalists (in alphabetical order):

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