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  • Bloomingdale’s and Microsoft team up on in-store engagement

    New York -- Fashion and technology combine to surprise customers and engage them in new ways at Bloomingdale’s flagship in New York City and other locations across the country.  The department store retailer had deployed a 3D virtual dressing room, called Swivel, which is supported by Microsoft Corp.’s Kinect for Windows motion sensing technology. With Swivel, customers can “try on” clothes without having to go through the actual physical process.

  • Apple: Most valuable company of all time

    New York -- Apple Inc. became the most valuable public company of all time on Monday, after its market value climbed beyond $620 billion to surpass a milestone set by Microsoft Corp. more than 10 years ago, Reuters reported.

    Apple shares reached a high of $664.74 on Monday morning, giving them a total value of $623.14 billion. This broke past the record of $620.58 billion set by Microsoft back in 1999, according to the report.

  • Former Microsoft exec joins Mercent

    SEATTLE — Mercent, a technology company that enables retailers to profitably reach and convert more shoppers online, announced that it has appointed Jacqueline Borges as its VP partnerships.

  • Lowe's enlists Microsoft to improve customer service

    REDMOND, Wash. — Lowe's is engaging the services of Microsoft to help improve customer service. The company has agreed to implement Microsoft Office 365 across more than 1,745 stores, 200,000 employees and its corporate offices in the United States, Canada and Mexico.

    Office 365 will help the home improvement retailer improve customer service by providing collaboration tools to increase communication among its stores and employees.

  • Lowe's teams with Microsoft to improve customer service

    Redmond, Wash. -- Microsoft said Wednesday that Lowe's Home Improvement is engaging its services to help improve customer service. The retailer will implement Microsoft Office 365 across more than 1,745 stores, 200,000 employees and its corporate offices in the United States, Canada and Mexico.

    Office 365 will help Lowe’s improve customer service by providing collaboration tools to increase communication among its stores and employees.

  • Report: Microsoft to make Canadian retail debut

    New York -- Microsoft Corp. will open its first retail location in Canada at the Yorkdale Mall, the Star reported.

    Apple has 23 stores across Canada, including a location at Yorkdale.

    The report cited building permit notices which revealed Microsoft has been approved to build a store in Yorkdale center.
     

  • Former Microsoft exec brings tech expertise to NRF

    Washington, D.C. — Former Microsoft executive, Tom Litchford, has been named The National Retail Federation's new VP retail technologies.

    Effective July 2, Litchford will lead and manage NRF's Association for Retail Technology Standards and the exclusive, invite-only CIO Council. He will be responsible for developing and enhancing strategic programs, activities and relationships with retail and technology communities both domestically and internationally.

  • Nook success helps cut Barnes & Noble loss

    NEW YORK — Barnes & Noble saw revenue increases across all of its segments, but it was its digital segment, lead by Nook, that helped narrow its net loss for the fourth quarter and fiscal year 2012.

    Barnes & Noble's consolidated revenue for the fourth quarter increased 0.4% to $1.4 billion as compared with the prior year. Net loss for the quarter improved 3% as compared with the prior year to $57.7 million, or $1.08 per share.

  • Barnes & Noble narrows loss in Q4, looks ahead to international growth

    New York -- Barnes & Noble reported Tuesday that it narrowed its loss for the quarter ended April 28 to $57.6 million, compared with a loss of $59.4 million in the year-ago fourth quarter.

    Revenue was essentially flat at $1.38 billion, missing Wall Street’s expected $1.48 billion in revenue. Retail sales rose 5% to $1.05 billion and Nook sales fell 11% to $164 million, as the company took back its Nook Simple Touch e-reader from retailers to make room for new inventory.

    Same-store sales increased 4.5%.

  • Extra Inventory? Donate it

    By Gary C. Smith, NAEIR.org

    When Children’s Wish Foundation International, an Atlanta-based charity, hosts scrapbooking or craft parties for children in the hospital, it turns to a gifts-in-kind organization and its catalog of donated merchandise for supplies. The two organizations then coordinate shipments of stuffed animals, Halloween costumes, craft materials, toys, videos and other items to hospitals to help fulfill the wishes of children in need.
     

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