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JCPenney Co.

  • J.C. Penney Q4 loss worse than expected; same-store sales fall 32%

    Plano, Texas -- There were no signs of relief for J.C. Penney Co. in the fourth quarter as the company reported a wider-than-expected net loss of $552 million, compared with a loss of $87 million in the year-ago period. The chain did not issue guidance, but did announce would open nearly 20 home-centered shops with different brand partners in 550 stores the spring.

  • Q4 comps a disaster at JCP

    Fouth quarter same store sales fell by a jaw-dropping 31.7% at J.C. Penney, but CEO Ron Johnson insisted the company continues to make great strides with its one year old transformation strategy.

    The company report an adjusted net loss for the quarter of $427 million, or $1.95 a share and a full year adjusted net loss of $766 million or $3.49 a share.

  • Publix tops among retailers in customer satisfaction, followed by Amazon and Office Depot

    ANN ARBOR, Mich. -- Customer satisfaction with retailers is on the rise, according to a report released by the American Customer Satisfaction Index. In fact, it’s at an all time high, up 0.7% to 76.6 in 2012 on ACSI’s 100-point scale. And once again, Publix is on top, outperforming all other retailers (physical and pure online players) with a score of 86.

  • Publix leads all retailers in customer satisfaction, followed by Amazon and Office Depot

    Ann Arbor, Mich. -- Customer satisfaction with e-commerce websites in on the rise, with Amazon topping all measured sites, according to the American Customer Satisfaction Index's (ACSI) annual E-Commerce Report, produced in partnership with customer experience analytics firm ForeSee.
       

  • Macy's CEO takes stand in Martha Stewart case

    NEW YORK — Terry Lundgren, CEO of Macy’s, took the stand on Monday to testify in the trial of two Macy's lawsuits regarding the deal between JCPenney and Martha Stewart Living Omnimedia Inc. The long-awaited trial began last Wednesday, in New York Supreme Court.

    The trial is about whether Macy’s has the exclusive right to sell Martha Stewart branded cookware, bedding and certain other products. 

  • Macy’s CEO takes stand in Macy’s-Martha Stewart case

    New York -- Terry Lundgren, CEO of Macy’s, took the stand on Monday to testify in the trial of two Macy's lawsuits regarding the deal between J.C. Penney Co. and Martha Stewart Living Omnimedia Inc. The long-awaited trial began last Wednesday, in New York Supreme Court.

    The trial is about whether Macy’s has the exclusive right to sell Martha Stewart branded cookware, bedding and certain other products.
     

  • Cheesecake Factory to make state debut in Michigan

    Bloomfield Hills, Mich. -- Taubman Centers, owner of Twelve Oaks Mall in Novi, Mich., said Friday that The Cheesecake Factory will make a Michigan debut with a new restaurant opening at Twelve Oaks.

    The 8,430-sq.-ft. Cheesecake Factory will open in latter 2013, and will feature French limestone floors, decorative columns, hand-painted murals and contemporary lighting.

    Twelve Oaks Mall is anchored by Nordstrom, Macy’s, Lord & Taylor, J.C. Penney, Sears and the Lifestyle Café Food Court.
     

     

  • Sneak Peak: J.C. Penney’s Joe Fresh shop

    New York -- J.C. Penney has set a March 15 launch date for the debut of its Joe Fresh in-store shop concept. The Canadian fast-fashion apparel brand will be presented in dedicated shops, ranging from 750 sq. ft. to 2,500 sq. ft., in nearly 700 J.C. Penney stores.

    The Joe Fresh collection will focus on modern basics for women, with everything priced under $70, according to J.C. Penney.

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