JCPenney Co.

Plano, Texas -- A Tuesday report by Reuters said that embattled J.C. Penney Co. has recently revived its previously abandoned pricing strategy of raising prices on its own brands then discounting them as a way to spike sales and margins.

Citing an emailed statement by Penney spokeswoman Daphne Avila, Reuters reported that the retailer began changing price tags on merchandise earlier in March and expects to complete the process in April.

Paducah, Ky. -- Youngstown, Ohio-based Cafaro Co. said that a new restaurant and two new stores will open at its Kentucky Oaks Mall property, located in Paducah, Ky.

Los Burritos Locos will open a 2,400-sq.-ft. restaurant on April 1 near the mall’s main entrance. Yankee Candle will open a 1,200-sq.-ft. store between Gymboree and Victoria’s Secret in June, and Shoe Carnival will occupy more than 16,300 sq. ft. next to David’s Bridal.

Camp Hill, Pa. -- Philadelphia-based Pennsylvania Real Estate Investment Trust announced that DSW has opened a 17,500-sq.-ft. store at PREIT’s Capital City Mall property, located in Camp Hill, Pa.

The mall completed the space for DSW — the retailer’s first in the area — by building on an additional 5,000 sq. ft.

New York -- J.C. Penney Co. has 43,000 less workers at the end of its most-recently completed fiscal year (February 2, 2012) than it did a year ago, according to a report filed Wednesday with the Securities and Exchange Commission, the New York Post reported.

The company finished its fiscal year with 116,000 full-time and part-time employees, down from 159,000 associates a year ago, the report said. 
 

WABAN, Mass. — Sam's Club and Amazon were among the retailers that earned top marks for customer service, according to the consulting firm Temkin Group.

According to the 2013 Temkin Experience Rankings which queried 10,000 U.S. consumers about customer service issues across 246 companies in 19 industries, Sam's Club and Amazon earned the top spots in the retail sector and RadioShack was the lowest rated retailer for the third consecutive year.

Cherry Hill, N.J. -- Philadelphia-based Pennsylvania Real Estate Investment Trust (PREIT) said that Soma Intimates recently opened its first location in the area at Cherry Hill Mall, in Cherry Hill, N.J. The 2,800-sq.-ft. store is the newest addition to a vibrant mall that is anchored by Nordstrom, Macy’s, and J.C. Penney and features Apple, A/X Armani Exchange, Crate and Barrel, H&M, Henri Bendel, Hugo Boss, J. Crew, Michael Kors, Sephora, Teavana, The Art of Shaving, The Container Store, The North Face, True Religion and Urban Outfitters.

Waban, Mass. -- Research results released Tuesday by consulting firm Temkin Group revealed, among retailers, Sam’s Club and Amazon earned top marks.

According to the 2013 Temkin Experience Rankings which queried 10,000 U.S. consumers about customer service issues across 246 companies in 19 industries, Sam's Club and Amazon earned the top spots in the retail sector and RadioShack was the lowest rated retailer for the third consecutive year.

New York -- The Jones Group Inc. announced Monday it has appointed Greg Clark as chief marketing officer, effective immediately.

Clark will oversee global marketing and brand identity, including spearheading digital media strategy, brand development and creative.

Clark most recently served as the SVP creative marketing for J. C. Penney.

Minneapolis -- A Friday report by Bloomberg said that coffee purveyor Caribou Coffee has lost interest in opening shops inside J.C. Penney Co. stores.

The revelation comes just six months after Penney CEO Ron Johnson announced Caribou Coffee as a potential partner.

Caribou CEO Mike Tattersfield said in a Friday emailed statement that the company “does not have plans to move forward with a partnership at this time.” Tattersfield has not elaborated on the reasons for the change of heart.

February 2013 marked a declining trend in number of inserts per market for the some retailers, but due to big increases at Macy’s (+48%) and Staples (+100%), the overall count of inserts per market across all retailers was actually up 4.3%. Home Depot (-50.0%) was the only retailer witnessing a major fall, whereas the other retailers showed only minor declines. Of the remaining retailers that did not see a decrease, five had no change in the number of inserts per market, while three (including Macy’s and Staples) increased.