JCPenney Co.

When it comes to making online customers happy, one well-known name stands at the top.

Fourth quarter data from the American Customer Satisfaction Index (ACSI) shows Amazon.com led all online retailers with a score of 83.out of 100. Compared to the prior year, overall Internet retail customer satisfaction slipped 2.4% to a score of 80 out of 100. This still leads all other retail categories in the Index.

Two top merchandising and supply chain executives have been given new responsibilities at J.C. Penney after veteran executive Ken Mangone retired following a lengthy career.

Mangone served as executive VP of product development, design and sourcing and will retire effective April 1 after 39 years with the company. His responsibilities will be split among two current executives.

One of the major components of JCPenney's transformation strategy is getting a boost this week when the retailer launches its new Belle + Sky collection aimed at millennials.

One of the major components of J.C. Penney's transformation strategy is getting a boost this week when the retailer launches its new Belle + Sky collection aimed at millennials.

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When Walmart announced in January that it planned to close 269 stores this year (154 locations in the U.S.), there was a good deal of chatter out there comparing the planned closures to a Macy’s announcement just over a week earlier revealing the upcoming closure of 40 stores and a restructuring plan that would eliminate more than 4,500 jobs.

It’s a matter of checks.

Burberry Group Plc on Tuesday filed suit against J. C. Penney Co., accusing the U.S. retailer of trademark infringement regarding the high-end brand’s signature "Burberry check" pattern, which dates back to the 1920s.

In a U.S. district court in Manhattan, Burberry claimed that Penney illegally sold "quilted jackets" with the pattern, as well as "scarf coats" in which scarves carrying the pattern were sold with matching coats, Reuters reported.

JCPenney is pursuing a possible sale and partial leaseback of its headquarters building in Plano, Texas, as part of an ongoing effort to reduce debt and manage expenses.

The company announced Friday that a combination of favorable market conditions and a surplus of available square footage within the building make this an attractive real estate opportunity.

J.C. Penney is pursuing a possible sale and partial leaseback of its headquarters building in Plano, Texas, as part of an ongoing effort to reduce debt and manage expenses.

The company announced Friday that a combination of favorable market conditions and a surplus of available square footage within the building make this an attractive real estate opportunity.