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JCPenney Co.

  • Unemployment dips to 4.5%, but retail jobs continue to take a hit

    The country’s unemployment rate fell to 4.5% in March, but a volatile retail landscape continues to negatively impact merchant’s payrolls.    The U.S. economy added 98,000 jobs last month, versus 180,000 expected by economists surveyed by Reuters.   However, the number of unemployed persons declined by 326,000 to 7.2 million.  

  • Survey reveals retailers with best customer experience

    Three very different retailers earned the top score in a survey of customer experience.   Ace Hardware, BJ's Wholesale Club, and QVC deliver the best customer experience in the retail industry, according to the 2017 Temkin Experience Ratings, an annual customer experience ranking of companies based on a survey of 10,000 U.S. consumers.   

  • Penney details stores marked for closing

    The ax has fallen: J.C. Penney has released the list of 138 stores it plans to close.   

  • Penney losing key executive to Hershey

    The chief marketing officer of J.C. Penney is leaving the company after two years on the job.   Mary Beth West is leaving the department store retailer on March 31 to become senior VP and chief growth officer of the Hershey Co. She will join Hershey on May 1.   West joined Penney in April 2015 after serving on the company’s board of directors for 10 years.   

  • Commentary: Retailers need to join forces to solve patent troll problem

    Diane K. Lettelleir, senior managing counsel of JCPenney Corp., discusses why retailers can’t wait for the government to solve the patent troll problem in the commentary below:    JCPenney and numerous other retailers have been hunted for the last decade by patent trolls that aggressively file suits based on overly broad claims in patents against related but distinct technologies. JCPenney alone has endured dozens of patent troll lawsuits over this period.   

  • J.C. Penney expanding home services pilot

    Starting soon, select J.C. Penney will be offering bathroom remodeling services.  

  • The Oaks attains a first in green building standards

    The Oaks, a 39-year-old Macerich-owned property in Thousand Oaks, California, has been awarded the first BREEAM green standards certification for an in-use building in the U.S.   BRE America, a unit of the Building Research Establishment Environmental Assessment Methodology (BREEAM), bestowed the designation on the Macerich property at an awards event in London this week. BREEAM is the oldest sustainability assessment method for new construction, renovations, and in-use properties.  

  • Penney adds cybersecurity expert to board

    J.C. Penney Company has added a former senior advisor to the director of the U.S. National Security Agency (NSA), to its board of directors.   Debora Plunkett is joining the Penney board. Possessing extensive experience in cybersecurity, information assurance and innovation in information security, Plunkett has a deep understanding of the data-driven and interconnected world of today, the retailer said.  
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