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JCPenney Co.

  • JCPenney to announce big changes

    DALLAS — JCPenney Co. will host a two-part launch event where senior management will outline its much-anticipated plan of transformation on the mornings of Jan. 25 and Jan. 26 in New York City.

  • J.C. Penney to announce big changes on Jan. 25

    Dallas -- J.C. Penney Co. will host a two-part launch event where senior management will outline its much-anticipated plan of transformation on the mornings of Jan. 25 and Jan. 26 in New York City.

  • JCPenney picks another Apple alumnus for chief technology role

    PLANO, Texas — Another former Apple executive has joined the ranks at JCPenney. The company announced Wednesday that Kristen Blum, a former director of supply chain and International retail for Apple Inc., has been named EVP and chief technology officer, effective Jan. 23. 

    Blum reports to COO Mike Kramer, and has responsibility for the  company's JCP.com business and information technology systems.

  • J.C. Penney names chief technology officer

    Plano, Texas -- J. C. Penney Co. has tapped another former Apple executive to join its executive ranks. J. C. Penney announced that Kristen E. Blum has been named executive VP and chief technology officer, effective Jan. 23. She reports to COO Mike Kramer, and has responsibility for the company's jcp.com business and information technology systems.

  • NRF: Amazon.com tops in customer service

    New York City -- According to a survey released Tuesday by the NRF Foundation and American Express, Amazon.com has the best customer service among U.S. retailers.

    The seventh annual Customers’ Choice survey, conducted by BIGinsight and polling 9,374 shoppers, saw the same group of retailers occupy the Top 10 spots in the poll, with some place-switching.

  • Retailers Rejoice! Top Technology Tools Can Re-Invigorate Sales Year-Round

    By Jill Puleri, [email protected]

    The recently concluded holiday season was a happy one for most retailers, thanks in part to a recovering economy, heightened consumer confidence and no debilitating weekend snowstorms.

    Oh, and wide acceptance of technology gadgets and experiences may have helped a bit, too.

  • The people have spoken, for Kohl's

    NEW YORK — Kohl's is the recipient of the People’s Pick award in The Harris Poll Customer Relationship Series, conducted by Harris Interactive. The award cognizes the strength of consumers' bonds with mid-tier department stores and reflects the customers' connections and future intentions.

  • Kohl’s is People’s Pick in new poll by Harris Interactive

    New York City -- Kohl's is the recipient of the People’s Pick award in The Harris Poll Customer Relationship Series, conducted by Harris Interactive. The award cognizes the strength of consumers' bonds with mid-tier department stores and reflects the customers' connections and future intentions.

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