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HSN, Inc.

  • Ballard Designs expanding with new store prototype

    Cataloger and online retailer Ballard Designs, a division of HSN, Inc., is looking to engage customers with a new retail experience that emphasizes customization.   

  • Shoptalk reveals speaker lineup

    Brian Cornell,  chairman and CEO of Target Corp., and Mindy Grossman, CEO and director of HSN,  are among the headliners at  Shoptalk 2017, the nex-gen retail and e-commerce event.   Also on the bill: Devin Wenig, president and CEO of eBay.  

  • QVC, HSN’s Cornerstone looking to open stores in Manhattan

    Two non-traditional retailers are on the hunt for space to set up shop in the Big Apple.   QVC and Cornerstone, a division of HSN, are looking for real estate to open stores in the Herald Square area of Manhattan, the New York Post reported.  

  • HSNi in a technology first

    HSN has become one of the first retailers with a fully functioning augmented reality app for tablets and mobile devices.   HSN has launched an augmented reality design app across two of its home and lifestyle brands in its Cornerstone portfolio: Frontgate and Ballard Designs. The technology, powered by augmented commerce provider Cimagine, allows users to virtually place desired objects in their own homes, and engage with more than 1000 home décor and furnishings.  

  • HSN taps moves c-suite exec to anchor Cornerstone division

    HSN’s CFO and COO is taking a new job, but she won’t have to travel far.   Judy Schmeling has assumed the helm of the Cornerstone Brands division of HSN, which consists of home and apparel banners such as Frontgate, Garnet Hill, Grandin Road and TravelSmith.    Schmeling, who will continue to report to HSN CEO Mindy Grossman, will maintain her COO position at HSN, and she will remain CFO until a successor is appointed.  

  • HSN moves c-suite exec to anchor Cornerstone division

    HSN’s CFO and COO is taking a new job, but she won’t have to travel far.   Judy Schmeling has assumed the helm of the Cornerstone Brands division of HSN, which consists of home and apparel banners such as Frontgate, Garnet Hill, Grandin Road and TravelSmith.    Schmeling, who will continue to report to HSN CEO Mindy Grossman, will maintain her COO position at HSN, and she will remain CFO until a successor is appointed.  

  • Study: Bigger doesn’t always mean better customer experience

    Forrester Research has identified the retailers with the most and least satisfactory experience, and a very prominent name scored poorly.  

  • Ralph Lauren poaches Coach, Amazon execs as part of turnaround

    Days after announcing its “Way Forward Plan” reorganizational plan, Ralph Lauren Corp. named three new senior executives who will help oversee it.  

  • Digital sales soar at HSN, but profit dips

    The CEO of HSN says that for the first time ever, more than half of sales at HSN came from digital channels.

    But onine sales did not make up for heavy discounting, and the companyposted profit and revenue declines.The company reported that for the fourth quarter ended Dec. 31, net sales decreased 2% and adjusted EBITDA decreased 3%.Adjusted EPS was $1.15 compared to $1.22 in the prior year.

  • What retailer has the best online customer experience?

    When it comes to providing a positive environment for online shoppers, one retailer stands above the rest.

    In conjunction with its 18th Annual Mystery Shopping Study conducted in the fourth quarter of 2015, the e-tailing group has released its ninth annual Customer Experience Index. Nordstrom.com received a top score of 86.75. Websites are scored on a 100-point scale based on an assessment of metrics from five key pages, presence and execution of vital merchandising tactics, and exemplary customer service.

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