Home Depot

The discount chain is continuing its growth on the East Coast.

David Roth, CEO of The Store WPP, a division of brand analytics platform BAV, detailed the brands and retailers that have developed the largest bases of loyal customers at NRF 2024.

An important part of a positive omnichannel customer experience is making shoppers feel more recognized in the store.

The loyalty landscape is rapidly evolving.

An expanding price competition gulf separates two retailers from the rest of the retail industry.

During a period that Ted Decker, president and CEO of Home Depot, describes as “moderation,” the company is focusing on delivering a frictionless, interconnected shopping experience tied to accurate inventory management.

The Home Depot beat estimates for its third-quarter but sales fell as customers steered clear of certain big-ticket items and focused on smaller projects.

Autumn is a “warm and fuzzy” season, and some retailers are making sure they give their customers that feeling using omnichannel technology.