Home Depot

Eighty-one percent of U.S. households made a purchase at Amazon in 2023. And Target is not far behind.

The Home Depot topped analysts’ expectations for its fourth quarter but its profit and sales fell as demand weakened for big-ticket amid high interest rates.

The discount chain is continuing its growth on the East Coast.

David Roth, CEO of The Store WPP, a division of brand analytics platform BAV, detailed the brands and retailers that have developed the largest bases of loyal customers at NRF 2024.

An important part of a positive omnichannel customer experience is making shoppers feel more recognized in the store.

The loyalty landscape is rapidly evolving.

An expanding price competition gulf separates two retailers from the rest of the retail industry.

During a period that Ted Decker, president and CEO of Home Depot, describes as “moderation,” the company is focusing on delivering a frictionless, interconnected shopping experience tied to accurate inventory management.