Grubhub

Duluth, Ga. - A majority of restaurant owners and managers believe that technology has a direct impact on increased revenue.

According to the 2015 NCR Restaurant Technology Pulse, 67% of respondents say technology helps drive revenue growth and 35% of restaurants are more dependent on tech tools compared to a year ago.

As the retail industry enters the home stretch of the holiday season, it’s a fitting time to think about not just the gifts your customers are giving their loved ones, but gifts you can give your customers. Not gifts in the form of cash or merchandise (though surely your customers would gladly accept them), but gifts in the form of omnichannel features and services. Consider giving the following three omnichannel gifts to your customers for the holidays and beyond, if you haven’t already.  

E-commerce platform WooCommerce has partnered with LevelUp to lower payment processing costs for merchants.

WooCommerce merchants can now accept LevelUp payments for a flat 1.95% processing rate. Merchants will also be able to run a full suite of revenue-driving marketing campaigns.

By Jonathan Marek, senior VP, Applied Predictive Technologies

CHANTILLY, Va. — Small businesses are increasingly embracing mobile and social platform to improve their operational efficiency and promotion, according to the latest findings from local media consulting company BIA/Kelsey’s “Local Commerce Monitor” tracking survey.

Salt Lake City -- Overstock.com said Thursday it is launching the Club O Dining Rewards program in partnership with Rewards Network.

The enhancement to the e-retailer’s current loyalty program allows members to automatically receive reward dollars in their Club O account equal to 5% of their total dining bill when they visit participating Club O Dining Rewards restaurants and pay their bill using any credit or debit card they have registered with their Dining Rewards account.   

Thorofare, N.J. -- Retailers in the United States are expected to lose $8.9 billion over the holiday season as a result of shoplifting, dishonest employees and vendor or distribution losses, according to a new study released by the Centre for Retail Research. In total, the losses could represent a 4% increase over the same period last year.

By Dave Bruno, RedPrairie

Facebook. Twitter. ShopKick. iPhone. iPad. Android. Foursquare. SCVNGR. Cityville. Instagram.

The list of social, mobile, and now local apps, gadgets, games, and networks that have become part of most consumers’ lifestyles is virtually endless and all of them have demonstrated their ability to affect shopping behaviors. Consumers have issued a “SoMoLo” imperative. The critical question is how has retail responded?

The short answer? Not so great.