Walking a tightrope: California Invasion of Privacy Act and AIThe increasing use of AI in customer service interactions presents exciting opportunities for businesses to improve efficiency and personalize experiences. Google enhances product search, advertising with AIGoogle is releasing several new AI-based tools designed to help retailers promote their products throughout the path to purchase. How online delivery is undergoing seismic shifts The online delivery space is undergoing tremendous changes in a number of areas. Home Depot optimizes customer experience, operations with Google Cloud The Home Depot is expanding the reach of a partnership with Google Cloud that began in 2015. Best Buy to offer generative AI customer support with Google Cloud Best Buy Co. Inc. is partnering with Google Cloud and Accenture to use generative AI for personalized customer support at scale. Uber expands autonomous delivery with Waymo pilot Uber’s latest test of driverless delivery vehicles is a partnership with Google’s self-driving car subsidiary. Google personalizes shopping with AI, VR Google is rolling out new tools to offer a more individual shopping experience, using artificial intelligence (AI) and virtual reality (VR) technology. Puma building global e-commerce platform with Google Cloud Puma is partnering with Google to transform its online retail operation. Wendy’s considers dynamic pricing pilot without 'surge pricing' The Wendy’s Company may test a dynamic pricing strategy using digital menu boards. Jet’s Pizza integrates AI into voice ordering A Michigan-based pizza chain with franchises across the country is streamlining phone orders with artificial intelligence (AI). First Previous 8 9 10 11 12 Next Last