Verizon deploys voice-activated digital shopping in storesVerizon hears what customers are saying, with smart signs located in physical stores. Google: The five big shifts in holiday shopping behavior are…An adjustment in the timing of Cyber Monday is just one significant change Google predicts will occur during the 2020 holiday shopping season. David’s Bridal joins concierge bot with Google messaging platform David’s Bridal is introducing its Zoey mobile CRM tool to users of Google services. Amazon warns of antitrust impact on consumers and small business Amazon says “misguided” free market interventions will hurt small retailers and their customers. The most ‘intimate’ brand during COVID-19 is… Amazon and Walmart received high rankings for making emotional connections with customers during the pandemic, but another brand took the top spot. H&M integrates chat offerings with Google messaging platform A fast-fashion giant is opening access to its artificial intelligence-based virtual and live chat agents via Google Business Messages. Google expands free product listings globally You will no longer have to be a U.S. retailer to take advantage of free product listings on the Google Shopping tab. Industry group working to phase out barcode-based coupons The Coupon Bureau is developing a universal digital coupon. Bed Bath & Beyond takes next step into personalization Bed Bath & Beyond is obtaining a better omnichannel view of the customer with Google Cloud. COVID-19 causes change in convenience chains Convenience retailers are increasingly adopting cashierless checkout, on-demand delivery, and targeted merchandising programs in response to the impact of COVID-19. First Previous 25 26 27 28 29 Next Last
