David’s Bridal joins concierge bot with Google messaging platformDavid’s Bridal is introducing its Zoey mobile CRM tool to users of Google services. The most ‘intimate’ brand during COVID-19 is…Amazon and Walmart received high rankings for making emotional connections with customers during the pandemic, but another brand took the top spot. Amazon warns of antitrust impact on consumers and small business Amazon says “misguided” free market interventions will hurt small retailers and their customers. H&M integrates chat offerings with Google messaging platform A fast-fashion giant is opening access to its artificial intelligence-based virtual and live chat agents via Google Business Messages. Google expands free product listings globally You will no longer have to be a U.S. retailer to take advantage of free product listings on the Google Shopping tab. Industry group working to phase out barcode-based coupons The Coupon Bureau is developing a universal digital coupon. Bed Bath & Beyond takes next step into personalization Bed Bath & Beyond is obtaining a better omnichannel view of the customer with Google Cloud. COVID-19 causes change in convenience chains Convenience retailers are increasingly adopting cashierless checkout, on-demand delivery, and targeted merchandising programs in response to the impact of COVID-19. 7-Eleven adds Instacart to on-demand delivery mix The world’s largest convenience store retailer keeps giving customers more options to stay home. Report: FAA clears Amazon Prime Air drones for takeoff Amazon’s planned fleet of Prime Air delivery drones are reportedly taking a major step toward operational launch. Walmart explains TikTok interest, may have wanted majority bid Walmart sees e-commerce and advertising potential in TikTok and reportedly sought to partner with Google in a purchase. UPS subsidiary integrates with Google Shopping On-demand fulfillment platform Ware2Go will supply real-time inventory information to advertisers on Google Shopping. First Previous 27 28 29 30 31 Next Last
